Privacy Policy

Last updated: June 4, 2025

Ecodem Properties ("we," "us," or "our"), operated by Deafnet LLC, is committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website at ecodemproperties.com.

Information We Collect

We may collect the following types of information:

• Personal Identification: Name, email address, phone number, shipping and billing address.
• Transaction Information: Order history, purchased products, and payment confirmation (we do not store credit card numbers).
• Technical Data: IP address, browser type, device type, pages visited, time spent on pages, and referring URLs (collected via cookies and analytics tools).
• Communication Data: Messages sent through our contact form.

How We Use Your Information

We use the information we collect to:

• Process and fulfill your orders
• Send order confirmation, shipping, and tracking emails
• Respond to customer service inquiries
• Improve our website and product offerings
• Send promotional emails (only if you have opted in)
• Comply with legal obligations
• Prevent fraud and unauthorized transactions

Cookies

We use cookies and similar tracking technologies to enhance your browsing experience, analyze site traffic, and understand user behavior. You can disable cookies in your browser settings; however, some features of our website may not function properly without them.

Types of cookies we use:

• Essential cookies: Required for the site to function (e.g., shopping cart persistence).
• Analytics cookies: Help us understand how visitors interact with our site.
• Marketing cookies: Used to show relevant advertisements on third-party platforms (e.g., Meta, Google).

Third-Party Services

We use the following third-party services that may collect or process your data:

• PayPal: Payment processing. Subject to PayPal's Privacy Policy.
• Google Analytics: Website traffic analysis. You can opt out via Google's Ads Settings.
• Meta (Facebook/Instagram): Advertising and retargeting.
• Email marketing platforms: For newsletter communications (only with your consent).

We do not sell your personal information to third parties.

Data Retention

We retain your personal information for as long as necessary to fulfill the purposes outlined in this policy, comply with legal requirements, and resolve disputes. Order records are typically retained for 7 years for tax and legal compliance.

Your Rights (GDPR & CCPA)

Depending on your location, you may have the following rights:

• Right to Access: Request a copy of the data we hold about you.
• Right to Correction: Request correction of inaccurate data.
• Right to Deletion: Request deletion of your personal data ("right to be forgotten").
• Right to Opt Out: Opt out of marketing communications at any time by clicking "Unsubscribe" in any email or contacting us.
• Right to Data Portability: Request your data in a machine-readable format.
• California Residents (CCPA): You have the right to know what data is collected, the right to delete, and the right to opt out of sale (we do not sell data).

To exercise any of these rights, email us at [email protected].

Children's Privacy

Our website is not directed to children under the age of 13. We do not knowingly collect personal information from children. If we become aware that a child under 13 has provided us with personal information, we will delete it immediately.

Security

We implement industry-standard security measures including SSL/TLS encryption, secure payment processing via PayPal, and regular security reviews. However, no method of transmission over the internet is 100% secure.

Changes to This Policy

We may update this Privacy Policy periodically. We will notify you of significant changes by posting the new policy on this page with an updated "Last updated" date. We encourage you to review this policy regularly.